Understanding Quality in Process Modelling: Towards a Holistic Perspective
Recker, Jan C. (2007) Understanding Quality in Process Modelling: Towards a Holistic Perspective. Australasian Journal of Information Systems, 14(2), pp. 43-63.
Quality is one of the main topics in current conceptual modelling research, as is the field of business process modelling. Yet, widely acknowledged academic contributions towards an understanding or measurement of business process model quality are limited at best. In this paper I argue that the development of methodical theories concerning the measurement or establishment of process model quality must be preceded by methodological elaborations on business process modelling. I further argue that existing epistemological foundations of process modelling are insufficient for describing all extrinsic and intrinsic traits of model quality. This in turn has led to a lack of holistic understanding of process modelling. Taking into account the inherent social and purpose-oriented character of process modelling in contemporary organizations I present a socio-pragmatic constructionist methodological framework for business process modelling and sketch out implications of this perspective towards an understanding of process model quality. I anticipate that, based on this research, theories can be developed that facilitate a more comprehensive and adequate evaluation of the ’goodness’ of a business process model.
Citation countsare sourced monthly fromand citation databases.
These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science generally from 1980 onwards.
Citations counts from theindexing service can be viewed at the linked Google Scholar™ search.
Full-text downloadsdisplays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.
|Item Type:||Journal Article|
|Additional Information:||The contents of this journal can be freely accessed online via the journal’s web page (see hypertext link).|
|Keywords:||modelling, epistemology, pragmatism, constructionism, model theory|
|Subjects:||Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Conceptual Modelling (080603)|
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology|
|Copyright Owner:||Copyright 2007 University of Wollongong|
|Copyright Statement:||This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivs 2.5 License. http://creativecommons.org/licenses/by-nc-nd/2.5/au/|
|Deposited On:||08 Oct 2007|
|Last Modified:||29 Feb 2012 23:33|
Repository Staff Only: item control page