Operationalising Strategy : An Evaluation of Strategy in Public Relations Campaigns
Xavier, Robina J., Johnston, Kim A., & Patel, Amisha M. (2005) Operationalising Strategy : An Evaluation of Strategy in Public Relations Campaigns. In Purchase, Sharon (Ed.) Australia New Zealand Marketing Academy Conference, December 3-5 2005, Fremantle, Australia.
In public relations planning, strategy plays a critical role in determining how organisations respond to and manage environmental relationships and demands. However, despite extensive international research into the planning elements of research, objective setting, and evaluation techniques, research into practitioner application of public relations strategy is limited. This exploratory study seeks to provide an empirical foundation for understanding practitioner use of public relations strategy by analysing 106 Public Relations Institute of Australia (PRIA) Golden Target Award submissions from 1997 to 2001. The sample demonstrated attention to both communication and action components of strategy, however, there was little evidence for a preference between singular or multiple strategy approaches. No consensus appeared on the use or non use of message strategy, however, specific channels and combinations of channels were favoured, as was the specification of tactics within strategy statements. This study’s outcomes suggest that practitioners need a greater awareness of the key components of strategy in order to strengthen their strategy statements and differentiate their approaches, while demonstrating their effectiveness in achieving organisational outcomes. The findings are significant to marketing communication strategy development given the contribution of public relations to this area.
Impact and interest:
Citation counts are sourced monthly from and citation databases.
These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.
Citations counts from theindexing service can be viewed at the linked Google Scholar™ search.
Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.
|Item Type:||Conference Paper|
|Additional Information:||The contents of this conference can be freely accessed online via the conference’s web page (see hypertext link).|
|Keywords:||strategy, public relations, marketing communication, campaigns|
|Subjects:||Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > MARKETING (150500) > Marketing Communications (150502)|
|Divisions:||Current > QUT Faculties and Divisions > QUT Business School|
|Copyright Owner:||Copyright 2005 ANZMAC|
|Deposited On:||10 Oct 2007 00:00|
|Last Modified:||03 Mar 2011 05:43|
Repository Staff Only: item control page