What your learning management system is telling you about supporting your teachers: monitoring system information to improve support for teachers using educational technologies at Queensland University Of Technology
Heathcote, Elizabeth A. & Prakash, Saurabh (2007) What your learning management system is telling you about supporting your teachers: monitoring system information to improve support for teachers using educational technologies at Queensland University Of Technology. In ICICTE 2007 - International Conference on Information Communication Technologies in Education, July 2004, Samos Island, Greece.
Queensland University of Technology (QUT) in Brisbane, Australia, is implementing several approaches to support staff in their online teaching activities, using system information captured from the University’s online learning and teaching system (OLT). This paper outlines some data harvesting techniques adopted by QUT for improving support for teachers’ use of educational technologies. The existing system logs and the databases developed at QUT have led to more proactive support service and improved system usability.
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|Item Type:||Conference Paper|
|Keywords:||IT user support, data harvesting, HERN, learning management systems|
|Subjects:||Australian and New Zealand Standard Research Classification > EDUCATION (130000) > SPECIALIST STUDIES IN EDUCATION (130300) > Educational Technology and Computing (130306)|
|Divisions:||Current > QUT Faculties and Divisions > Division of Technology, Information and Learning Support|
|Copyright Owner:||Copyright 2007 (please consult author)|
|Deposited On:||11 Oct 2007 00:00|
|Last Modified:||24 Feb 2015 06:04|
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