Trust-promoting seals in Green Information Systems: The case of smart meters and privacy

Degirmenci, Kenan (2016) Trust-promoting seals in Green Information Systems: The case of smart meters and privacy. In The 27th Australasian Conference on Information Systems (ACIS 2016), 5-7 December 2016, Wollongong, NSW.

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Abstract

Green Information Systems (IS) often require to obtain data in order to assess environmental outcomes and improve sustainable behaviours. As a result, privacy concerns can act as a barrier to the utilization of Green IS. We explore the case of smart meters, which track users’ personal energy usage data and provide real-time information, thus allowing users to reduce energy consumption. In this research-in-progress paper, we report on the development of a research model and experimental design to test the impact of trust seals, which can help to build trust and alleviate privacy concerns. For this reason, we refer to green energy and privacy seals that assess and certify the energy efficiency and privacy practices of companies. We further explore opt-out mechanisms, which give consumers the possibility to opt out of smart meter data collection that can also lead to a reduction of consumers’ privacy concerns with smart meters.

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ID Code: 101416
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Green IS, environmental sustainability, trust seals, smart metering technology, privacy
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Funding:
Copyright Owner: Copyright 2016 Degirmenci
Copyright Statement: This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial 3.0 Australia License, which permits non-commercial use, distribution, and reproduction in any medium, provided the original author and ACIS are credited.
Deposited On: 08 Nov 2016 22:27
Last Modified: 11 Nov 2016 04:51

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