Do Australian public sector employees have the type of culture they want in the era of new public management?

Bradley, Lisa M. & Parker, Rachel L. (2006) Do Australian public sector employees have the type of culture they want in the era of new public management? Australian Journal of Public Administration, 65(1), pp. 89-99.

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New public management theory proposes that public sector organisations should be managed more like private sector organisations. It is therefore expected that public sector managers will have preferences for an organisational culture that will reflect the culture of private sector organisations, with an external rather than internal orientation. The current research investigated the idea that managers' perceptions of ideal organisational culture would be different to the bureaucratic model of culture (internally oriented), which has traditionally been associated with public sector organisations. Responses to a competing values culture inventory were received from 925 public sector employees. Results indicated that the bureaucratic model is still pervasive; however, managers prefer a culture that is more external, and less control focussed, as expected. Lower level employees expressed a desire for a culture that emphasised human relations values.

Impact and interest:

11 citations in Scopus
8 citations in Web of Science®
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ID Code: 10432
Item Type: Journal Article
Refereed: Yes
Additional Information: For more information, please refer to the journal’s website (see hypertext link) or contact the author.
DOI: 10.1111/j.1467-8500.2006.00474a.x
ISSN: 0313-6647
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2006 Blackwell Publishing
Copyright Statement: The definitive version is available at
Deposited On: 26 Oct 2007 00:00
Last Modified: 29 Feb 2012 13:20

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