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CityFlocks : designing social navigation for urban mobile information systems

Bilandzic, Mark, Foth, Marcus, & De Luca, Alexander (2008) CityFlocks : designing social navigation for urban mobile information systems. In van der Schijff, Johann, Marsden, Gary, & Kotze, Paula (Eds.) Proceedings of 7th ACM conference on Designing Interactive Systems (DIS), Association for Computing Machinery (ACM), Cape Town, South Africa, pp. 174-183.

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Abstract

CityFlocks is a mobile system enabling visitors and new residents in a city to tap into the knowledge and experiences of local residents, so as to gather information about their new environment. Its design specifically aims to lower existing barriers of access and facilitate social navigation in urban places. This paper presents a design case study of a mobile system prototype that offers an easy way for information seeking new residents or visitors to access tacit knowledge from local people about their new community. In various user tests we evaluate two general user interaction alternatives – direct and indirect social navigation – and analyse under what conditions which interaction method works better for people using a mobile device to socially navigate urban environments. The outcomes are relevant for the user interaction design of future mobile information systems that leverage off of a social navigation approach.

Impact and interest:

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ID Code: 10871
Item Type: Conference Paper
Additional URLs:
Keywords: Social navigation, Interaction design, Information systems, Mobile services, Geotagging, Locative media, Mobile web 2, 0, Expertise finding, Urban informatics, Knowledge networks
DOI: 10.1145/1394445.1394464
ISBN: 9781605580029
Subjects: Australian and New Zealand Standard Research Classification > LANGUAGES COMMUNICATION AND CULTURE (200000) > COMMUNICATION AND MEDIA STUDIES (200100) > Communication and Media Studies not elsewhere classified (200199)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Decision Support and Group Support Systems (080605)
Australian and New Zealand Standard Research Classification > STUDIES IN HUMAN SOCIETY (160000) > SOCIOLOGY (160800) > Urban Sociology and Community Studies (160810)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > STUDIES IN HUMAN SOCIETY (160000) > HUMAN GEOGRAPHY (160400) > Urban and Regional Studies (excl. Planning) (160404)
Divisions: Current > Schools > School of Design
Current > QUT Faculties and Divisions > Creative Industries Faculty
Past > Institutes > Institute for Creative Industries and Innovation
Copyright Owner: Copyright 2008 ACM
Copyright Statement: Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. DIS ’08, February 25 – 27, 2008, Cape Town, South Africa. Copyright 2008 ACM 1-58113-000-0/00/0004…$5.00.
Deposited On: 22 Nov 2007
Last Modified: 22 Oct 2013 11:49

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