Factors and measures of business process modelling: model building through a multiple case study
Bandara, Wasana, Gable, Guy G., & Rosemann, Michael (2005) Factors and measures of business process modelling: model building through a multiple case study. European Journal of Information Systems, 14(4), pp. 347-360.
Business process modelling has gained widespread acceptance as a valuable design and management technique for a variety of purposes. While there has been much research on process modelling techniques and corresponding tools, there has been little empirical research into the success factors of effective process modelling, and the post hoc evaluation of process modelling success. This paper reports on the first attempt to identify process modelling success factors and measures, as empirically evidenced in case studies of nine process modelling projects in three leading Australian organizations.
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|Item Type:||Journal Article|
|Additional Information:||For more information, please refer to the journal’s website (see hypertext link) or contact the author.|
|Keywords:||business process modelling, success factors, success measures, case study method|
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology|
|Copyright Owner:||Copyright 2005 Palgrave Macmillan|
|Deposited On:||04 Dec 2007 00:00|
|Last Modified:||29 Feb 2012 13:12|
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