Why Do We Keep Using A Process Modelling Technique?

Abstract

In line with the increased popularity of process modelling, a plethora of process modelling techniques has been proposed over time. Yet, only a few have been widely accepted by practitioner communities. This in turn leads to the question of the drivers of continued acceptance (continuance) of process modelling techniques. While researchers have extensively studied continuance and acceptance of information systems, to date, there appears to be no study that has investigated the issue of process modelling technique continuance. This paper addresses this gap by identifying from prior research theories that purport to explain the formation of an intention to continue using a process modelling technique and integrating them in a hybrid research model. We subject the theoretical model to an empirical test with process modellers. The resulting model provides an in-depth understanding of a process modeller’s continuance decision.