Implementing the Open Disclosure of Adverse Events in Australia though a Medication Skills Model
Shirley, Melinda J. & Cockburn, Tina L. (2007) Implementing the Open Disclosure of Adverse Events in Australia though a Medication Skills Model. In Burrows, Graham D. (Ed.) 11th Greek Australian International Legal & Medical Conference: Justice and Health: Moving Forward with Confidence, 3-9 June 2007, Crete.
Open disclosure standards are being debated and endorsed around the world to require medical practitioners to disclose adverse events which occur in a hospital setting to affected patients.
The relationship between the quality of the physician-patient communication and subsequent litigation has been explored by several researchers. Those results suggest that the desire to litigate is often fuelled by families’ perceptions around how the adverse event was communicated rather than the quality of the medical care received. This is consistent with dispute resolution theory which acknowledges the importance of dealing with the emotional and social perspectives of conflict situations in addition to the substantive event of alleged negligence.
A mediation model for managing open disclosure provides a structured framework for addressing both physician’s and patient’s needs in dealing with adverse events. It also offers a systemic and humane approach to institutional risk management for hospitals and insurers.
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|Item Type:||Conference Paper|
|Subjects:||Australian and New Zealand Standard Research Classification > LAW AND LEGAL STUDIES (180000) > LAW (180100) > Law not elsewhere classified (180199)|
Australian and New Zealand Standard Research Classification > LAW AND LEGAL STUDIES (180000) > LAW (180100)
|Divisions:||Current > QUT Faculties and Divisions > Faculty of Law|
|Copyright Owner:||Copyright 2007 (please consult author)|
|Deposited On:||15 Feb 2008|
|Last Modified:||03 Mar 2011 15:44|
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