Lessons From Failure : Re-conceiving Blogging as Personal Change Support

Graham, Connor, Satchell, Christine, Rouncefield, Mark, Balmford, James, & Benda, Peter (2007) Lessons From Failure : Re-conceiving Blogging as Personal Change Support. In DUX: Conference on Design for User Experience, November 5th-7th, Chicago.

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This paper reports on research-driven design of quite ordinary social technologies. It describes an exploratory field study involving re-conceiving a social technology designed to operate across devices and networks – Nokia LifeBlog – to support life change. Here we briefly describe LifeBlog's design and summarise results of a field study of its extended use by people trying to quit smoking. Through this summary we reflect on how issues of personal disclosure, connectedness, visibility, awareness, accountability and privacy are critical to LifeBlog's design for this problem space. Although we clearly document some notable features of failure, both of the technology and the quit attempts, understanding the nuances and subtleties of failure highlights important design considerations. Finally, we present and describe some possible enhancements to LifeBlog and a specific set of (albeit untested) design ideas emerging from: a design workshop involving the participants in the field study; and a desktop design exercise.

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1 citations in Scopus
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ID Code: 12600
Item Type: Conference Paper
Refereed: Yes
Additional Information: For more information, please refer to the conference's website (see hypertext link) or contact the author.
Additional URLs:
Keywords: Concept Design, Ethnography, Handheld Devices and Mobile Computing, Interaction Design, Social Media, User Studies
DOI: 10.1145/1389908.1389937
ISBN: 978-1-60558-308-2
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Divisions: Current > QUT Faculties and Divisions > Creative Industries Faculty
Past > Institutes > Institute for Creative Industries and Innovation
Copyright Owner: Copyright 2007 Association for Computing Machinery (ACM)
Deposited On: 21 Feb 2008 00:00
Last Modified: 10 Aug 2011 17:09

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