Validating the IS-Impact Measurement Model in Malaysia : A Research in Progress Paper

Elias, Nur Fazidah (2007) Validating the IS-Impact Measurement Model in Malaysia : A Research in Progress Paper. In Toleman, Mark, Cater-Steel, Aileen, & Roberts, David (Eds.) 18th Australasian Conference on Information Systems, 5-7 December 2007, Toowoomba, Australia.


Companies making large investments in information systems anticipate positive impacts on their organisation. Measuring information systems effectiveness or success has been an important criterion for practitioners and researchers in justifying the associated investment, both pre- and post-implementation. Often this kind of impact simply relates to the cost benefits. However, the impact that these systems bring to the companies usually involves the whole organisation. This paradox has cause misunderstanding on how to measure information systems correctly. As a result, researchers have come up with a variety of measures that produced a contradictory result, where some studies have shown positive impacts and some shown negative or nil impacts. A measurement model, the IS-Impact Measurement Model, was developed by researchers at Information Technology Professional Services (ITPS), Queensland University of Technology, Australia. This model has been validated and proven to be a reliable model in measuring enterprise systems success. Having successfully implemented the model in Queensland, the researchers have yet to see whether this model is valid in different contexts. This paper discusses the research plan of replicating the validation process of this measurement model in small and medium enterprises in Malaysia. It will further validate the IS-impact measurement model and extend its generalisability, as well as producing a Malay language

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ID Code: 12842
Item Type: Conference Paper
Refereed: Yes
Additional Information: The contents of this conference can be freely accessed online via the conference's web page (see hypertext link).
Additional URLs:
Keywords: IS, Impact, IS, success, ERP, SMEs, Malaysia, Replication
ISBN: 9780909756970
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Institutes > Information Security Institute
Copyright Owner: Copyright 2007 Nur Fazidah Elias
Deposited On: 03 Mar 2008 00:00
Last Modified: 03 Mar 2011 05:44

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