Utilizing the theory of planned behavior to inform change management: An investigation of employee intentions to support organizational change

Jimmieson, Nerina L., Peach, Megan, & White, Katherine M. (2008) Utilizing the theory of planned behavior to inform change management: An investigation of employee intentions to support organizational change. Journal of Applied Behavioral Science, 44(2), pp. 237-262.

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Utilizing the Theory of Planned Behavior (TPB) as a framework for understanding employee intentions to support organizational change, this study examined the extent to which attitude, subjective norm, and perceived behavioral control (PBC), as well as the interactive effect of group norm and ingroup identification, predicted intentions to carry out change-supportive activities. It also was hypothesized that communication and participation would increase intentions, with these relationships mediated by the TPB variables. The sample was 149 employees, undergoing the first phase of a building relocation. Attitude, subjective norm, and PBC each predicted intentions. A significant interaction emerged, with group norm predicting intentions only for employees who identified strongly with their reference group. Employees who perceived sufficient information about the relocation reported stronger intentions, an effect that was partially mediated via subjective norm and PBC. Similarly, participation predicted intentions via subjective norm. Implications for fostering employee readiness for change are discussed.

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51 citations in Scopus
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39 citations in Web of Science®

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ID Code: 13573
Item Type: Journal Article
Refereed: Yes
Keywords: Theory of Planned Behavior, organizational change, readiness for change, change management strategies, intentions
DOI: 10.1177/0021886307312773
ISSN: 0021-8863
Subjects: Australian and New Zealand Standard Research Classification > PSYCHOLOGY AND COGNITIVE SCIENCES (170000) > PSYCHOLOGY (170100) > Social and Community Psychology (170113)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Research Centres > Centre for Health Research
Current > QUT Faculties and Divisions > Faculty of Health
Current > Institutes > Institute of Health and Biomedical Innovation
Copyright Owner: Copyright 2008 Sage Publications
Copyright Statement: The final, definitive version of this article has been published in the Journal, <Journal of Applied Behavioral Science 44(2):pp. 237-262, © <SAGE Publications Ltd, 2008 > by SAGE Publications Ltd at the Journal of Applied Behavioral Science page: http://jab.sagepub.com/ on SAGE Journals Online: http://online.sagepub.com/
Deposited On: 16 May 2008 00:00
Last Modified: 07 May 2014 06:23

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