Towards Systematic Usage of Labels and Icons in Business Process Models

Mendling, Jan & Recker, Jan C. (2008) Towards Systematic Usage of Labels and Icons in Business Process Models. In Halpin, Terry, Proper, Erik, Krogstie, John, Franch, Xavier, Hunt, Ela, & Coletta, Remi (Eds.) 13th International Workshop on Exploring Modeling Methods for Systems Analysis and Design (EMMSAD'08), June 16-17, 2008, Montpellier, France.


Surprisingly little research has investigated the factors contributing to the successful practice of process modeling, in particular those contributing to the development of process models that facilitate human understanding. This research discusses the use of text and icons for labeling the graphical constructs in a process model. We discuss the use of two verb classification schemes to propose a systematic approach for describing, and graphically representing, domain semantics in labels used in process model constructs such that human understanding can be improved. We argue that the systematic use of domain labels and corresponding icons will result in process models that are easier and more readily understandable by end users. Our findings contribute to an ongoing stream of research investigating the practice of process modeling and thereby contribute to the body of knowledge about conceptual modeling quality overall.

Impact and interest:

13 citations in Scopus
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227 since deposited on 02 Jul 2008
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ID Code: 13950
Item Type: Conference Paper
Refereed: Yes
Additional Information: The contents of this conference can be freely accessed online via the conference's web page (see hypertext link).
Additional URLs:
ISSN: 1613-0073
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Conceptual Modelling (080603)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2008 Jan Mendling and Jan C. Recker
Deposited On: 02 Jul 2008 00:00
Last Modified: 29 Feb 2012 13:48

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