Understanding the Occurrence of Errors in Process Models based on Metrics
Business process models play an important role for the management, design, and improvement of process organizations and process-aware information systems. Despite the extensive application of process modeling in practice, there are hardly empirical results available on quality aspects of process models. This paper aims to advance the understanding of this matter by analyzing the connection between formal errors (such as deadlocks) and a set of metrics that capture various structural and behavioral aspects of a process model. In particular, we discuss the theoretical connection between errors and metrics, and provide a comprehensive validation based on an extensive sample of EPC process models from practice. Furthermore, we investigate the capability of the metrics to predict errors in a second independent sample of models. The high explanatory power of the metrics has considerable consequences for the design of future modeling guidelines and modeling tools.
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|Item Type:||Journal Article|
|Subjects:||Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Development Methodologies (080608)|
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology|
|Copyright Owner:||Copyright 2007 Springer|
|Copyright Statement:||This is the author-version of the work. Conference proceedings published, by Springer Verlag, will be available via SpringerLink. http://www.springer.de/comp/lncs/ Lecture Notes in Computer Science|
|Deposited On:||03 Jul 2008|
|Last Modified:||29 Feb 2012 23:33|
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