QUT ePrints

Anticipatory Risk and Crisis Management Systems: Conceptual Issues derived from Historical Experience

Boyce, Gordon H. & Barnes, Paul H. (2008) Anticipatory Risk and Crisis Management Systems: Conceptual Issues derived from Historical Experience. In The Business History Conference, April, 10-12 2008, Sacramento, California. (Unpublished)


Failure in human systems are familiar events in the modern world with some commentators suggesting that such 'disturbances' may be increasing in complexity and in consequence. Analyses of major accidents concluded that approximately 20-30% of the causes of accidents were technical in nature with 70­-80% involving social, administrative or managerial factors. Given that most organisations link humans and technology together, it is logical to think of organisational failures as elements within a broader class of socio­technical crisis. Can the lessons learned from failures reduce the likelihood of future crises or at least attenuate consequent impacts? With the presumption that causal and conditional evidence about failures always awaits discovery and that humans and human systems do 'learn' from such events, the viability of anticipating future failure is self­evident. Moreover, it has been suggested that in the longer term, as operating circumstances change, organisations must also unlearn established practices and retain a capacity to adapt and anticipate in orderto survive. This paper outlines conceptual issues derived from historical instances of major systemic failure, successful crisis management, and prevention

Impact and interest:

Citation countsare sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

337 since deposited on 23 Jul 2008
43 in the past twelve months

Full-text downloadsdisplays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 14129
Item Type: Conference Paper
Additional URLs:
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Business and Management not elsewhere classified (150399)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Copyright Owner: Copyright 2008 (please consult author)
Deposited On: 23 Jul 2008
Last Modified: 05 Jan 2011 23:37

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page