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The nature of intuitive use of products : an experimental approach

Blackler, Alethea L., Popovic, Vesna, & Mahar, Douglas P. (2003) The nature of intuitive use of products : an experimental approach. Design Studies, 24(6), pp. 491-506.

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Abstract

The term "intuitive use" has been widely used with respect to various products andsystems but has not yet been adequately defined. Through an extensive literature review,it was concluded that intuition is a cognitive process that utilises knowledge gainedthrough prior experience. Intuitive use of products involves utilising knowledge gainedthrough other products or experience(s). Therefore, products that people use intuitivelyshould be those with features they have encountered before. A set of experiments with adigital camera was conducted to test the thesis. The results of these experiments supportthe thesis. It was found that prior knowledge of features or functions of the cameraallowed participants to use those features intuitively, whereas unfamiliar features orfunctions had to be figured out, which was more time consuming and effortful.

Impact and interest:

19 citations in Scopus
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ID Code: 1440
Item Type: Journal Article
Keywords: Human factors, Product design, Intuitive design, Interface design, Observational analysis
DOI: 10.1016/S0142-694X(03)00038-3
ISSN: 0142-694X
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Design Innovation (120302)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Current > QUT Faculties and Divisions > Faculty of Health
Past > Schools > School of Design
Current > Schools > School of Psychology & Counselling
Copyright Owner: Copyright 2003 Elsevier
Copyright Statement: Reproduced in accordance with the copyright policy of the publisher.
Deposited On: 27 May 2005
Last Modified: 29 Feb 2012 22:58

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