Investigating Innovation: Studies, Systems and Solutions
Matthews, Judy H. (2004) Investigating Innovation: Studies, Systems and Solutions. In ‘Management of Innovation: Are We Looking at the Right Things?’ International Research Workshop, 7-8 June, 2004, Vedbaek, Denmark. (Unpublished)
Innovation is known to be vital for the competitive advantage of firms (Tidd, Bessant &
Pavitt, 2001) and for the economic prosperity of nations (OECD 1999, 2000, 2001,
Conference Board of Canada, 2003). Indeed, much of the literature on innovative firms
and the management of innovation in firms reflects long standing interest and research
into technological innovation and the manufacturing and resource sector. However, with
the growth of the knowledge based economy and the noted importance of the service
sector in generating wealth and employment, the nature of innovation in services is being
revisited for new insights into innovation processes (Gallouj, 2002; Boden & Miles, 2000;
Howells, 2003, Tether, 2002, 2003).
The aim of this paper is to identify factors that contribute to understanding the
management of innovation in firms. This paper reviews some of the major work on
innovations in services and the bundling of products and services to form solutions. It
reviews studies of innovation with an emphasis on innovation in services and finds that
case studies of innovations in problem focused situations lead to new understandings of
innovation as a systemic process with a focus on solutions.
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|Item Type:||Conference Paper|
|Subjects:||Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Innovation and Technology Management (150307)|
|Divisions:||Current > Research Centres > Australian Centre for Entrepreneurship|
Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
|Copyright Owner:||Copyright 2004 (please consult author)|
|Deposited On:||01 Sep 2008|
|Last Modified:||05 Jan 2011 23:38|
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