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eCAF: A new tool for the conversational analysis of electronic communication

Duncan-Howell, Jennifer A. (2009) eCAF: A new tool for the conversational analysis of electronic communication. British Journal Of Educational Technology, 40(6), pp. 1014-1027.

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Abstract

Electronic communication is characteristically concerned with 'the message' (eM), those who send them (S) and those who receive and read them (R). This relationship could be simplified into the equation eM = S + R. When this simple equation is applied to electronic communication several elements are added that make this straightforward act of sending and receiving a message more complex. These new elements are characteristics such as asynchronicity, unknown senders and readers, non-linear text and the absence of non-verbal cues. What is apparent is that the complexity of these messages lies in their impact outside the online environment. It is clear from the messages themselves that the information is being applied to real, authentic contexts and is not limited to the online environment. Conversational analysis frameworks must attempt to understand this complexity if the meaning of electronic messages is to be understood. This paper proposes a new conversational analysis framework, the Electronic Conversational Framework (eCAF), for use with electronic communication. The Electronic Conversational Framework (eCAF) has been designed as a new methodological tool that incorporates the unique virtual/real worlds that individuals participate in and links these two locations to the phases of electronic discussions.

Impact and interest:

2 citations in Scopus
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0 citations in Web of Science®

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ID Code: 14840
Item Type: Journal Article
Additional URLs:
Keywords: Research Methodology, Conversational Analysis Electronic Communication
ISSN: 0007-1013
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000) > SPECIALIST STUDIES IN EDUCATION (130300) > Teacher Education and Professional Development of Educators (130313)
Australian and New Zealand Standard Research Classification > EDUCATION (130000) > SPECIALIST STUDIES IN EDUCATION (130300) > Educational Technology and Computing (130306)
Australian and New Zealand Standard Research Classification > LANGUAGES COMMUNICATION AND CULTURE (200000) > LINGUISTICS (200400) > Language in Culture and Society (Sociolinguistics) (200405)
Divisions: Current > Research Centres > Office of Education Research
Current > QUT Faculties and Divisions > Faculty of Education
Deposited On: 12 Sep 2008
Last Modified: 29 Feb 2012 23:59

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