Major Issues in Business Process Management: A Vendor Perspective

Sadiq, Shazia, Indulska, Marta, Bandara, Wasana, & Chong, Sandy (2007) Major Issues in Business Process Management: A Vendor Perspective. In Tan, F.B., Thong, J., & Janczewski, L.J. (Eds.) 11th Pacific Asia Conference on Information Systems (PACIS 2007): Managing Diversity in Digital Enterprises, 3 - 6 July 2007, Auckland, New Zealand.


Business Process Management (BPM) is widely seen as the top priority in organisations wanting to survive the current competitive markets. However, there appears to be a gap on what organizations want from their BPM deployments, with the actual results in such projects. It would be beneficial to study the different views on BPM issues across different stakeholders to better comprehend this gap. This paper reports on empirical evidence on the issues that organizations face in the adoption of BPM technologies and their efforts to manage business processes, from a BPM vendor perspective.

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35 citations in Scopus
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ID Code: 15572
Item Type: Conference Paper
Refereed: Yes
Additional Information: The contents of this conference can be freely accessed online via the conference's web page (see hypertext link).
Additional URLs:
ISBN: 9780473124342
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2007 (please consult author)
Deposited On: 11 Nov 2008 00:00
Last Modified: 29 Feb 2012 13:33

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