Words and phrases used in written communication by eight personality types as measured by the Myers-Briggs type indicator : a contribution to the theory

Short, Elizabeth Anne (2005) Words and phrases used in written communication by eight personality types as measured by the Myers-Briggs type indicator : a contribution to the theory. PhD thesis, Queensland University of Technology.


Written communication is an integral part of any organisation regardless of size or the nature of its business. The writer chooses words that should be understood by the readers. However, these words have been chosen based on a variety of factors, one of which is personality type, and the writer's personality type may differ from that of the readers. The research question underpinning this study is - In what ways, if at all, do personality types (as determined by the Myers-Briggs Type Indicator (MBTI) and most frequently found in management positions), select and use different words and phrases when writing business communication? To investigate this question, the psychological type theory of Jung, the personality type theory of Briggs and Myers, and organisational communication theory are applied. The methodology used is descriptive research with the documents analysed using content analysis, employing NUD.IST Vivo in conjunction with manual assessment. The research findings confirm that each personality type does use different words, validating personality type theory and therefore, making a contribution to the expanding body of research in this field. The knowledge gained from this study has significance in areas related to organisations as well as education and communication theory.

Impact and interest:

Search Google Scholar™

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

1,596 since deposited on 03 Dec 2008
62 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 16085
Item Type: QUT Thesis (PhD)
Supervisor: Lidstone, John & Campbell, Marilyn
Keywords: Myers-Briggs Type Indicator, MBTI, Psychological type, Personality type, Management, Managers, Business communication, Written communication, Communication channels, Words and phrases, Descriptive research, Content analysis, NUD.IST Vivo (NVivo)
Divisions: Current > QUT Faculties and Divisions > Faculty of Education
Department: Faculty of Education
Institution: Queensland University of Technology
Deposited On: 03 Dec 2008 03:56
Last Modified: 21 Jun 2017 14:40

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page