Should health service managers embrace open plan work environments? A review

Oommen, Vinesh G., Knowles, Mike, & Zhao, Isabella (2008) Should health service managers embrace open plan work environments? A review. Asia Pacific Journal of Health Management, 3(2), pp. 37-43.

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In an era of changing workplace reforms, health service managers are embracing innovative work place designs, such as open plan work environments, where employees may have more flexibility. Managers are constantly seeking different ways of transforming their workplace so that their corporate culture and image can be improved. On the one hand, they must respond to corporate pressures to reduce the costs of building facilities and on the other hand they are indirectly introducing different types of issues that affect their employees.

Method: A review of the literature was conducted by examining textbooks and journal articles in relation to the various issues that affect employees in an open plan work environment.

Results: Research evidence shows that employees face a multitude of problems such as the loss of privacy, loss of identity, low work productivity, various health issues, overstimulation and low job satisfaction when working in an open plan work environment.

Conclusion: Managers need to have a better understanding of open plan work environments before embracing such workplace designs. A multidisciplinary approach is recommended when decisions are being made in relation to which type of environment is better suited to the requirements of their employees as this has an impact on workforce productivity and job satisfaction.

Impact and interest:

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ID Code: 16732
Item Type: Journal Article
Refereed: Yes
Additional Information: For more information, please refer to the journal's website (see hypertext link) or contact the author.
Additional URLs:
ISSN: 1833-3818
Subjects: Australian and New Zealand Standard Research Classification > MEDICAL AND HEALTH SCIENCES (110000) > PUBLIC HEALTH AND HEALTH SERVICES (111700) > Health Care Administration (111709)
Divisions: Current > QUT Faculties and Divisions > Faculty of Health
Current > Institutes > Institute of Health and Biomedical Innovation
Current > Schools > School of Nursing
Copyright Owner: Copyright 2008 Australasian College of Health Service Management (ACHSM)
Deposited On: 09 Dec 2008 23:13
Last Modified: 13 Feb 2012 08:29

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