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Value-oriented process modeling : towards a financial perspective on business process redesign

vom Brocke, Jan, Mendling, Jan, & Recker, Jan C. (2008) Value-oriented process modeling : towards a financial perspective on business process redesign. In 14th Americas Conference on Information Systems, 14-17 August 2008, Toronto, Ontario.

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Abstract

To date, typical process modeling approaches put a strong emphasis on describing behavioral aspects of business operations. However, they often neglect value-related information. Yet, such information is of key importance to strategic decisionmaking, for instance in the context of process improvement or business engineering. In this paper we propose a valueoriented approach to business process modeling based on key concepts and metrics from operations and financial management. A simple case study suggests that our approach facilitates managerial decision-making in the context of process re-design.

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ID Code: 17122
Item Type: Conference Paper
Additional Information: The contents of this paper can be freely accessed online via the conference’s web page (see hypertext link).
Keywords: process management, process re-design, process modeling
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems not elsewhere classified (080699)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2008 [please consult the authors]
Deposited On: 06 Jan 2009 08:19
Last Modified: 29 Feb 2012 23:48

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