Ethics in emergency medical services – who cares? An exploratory analysis from Australia

French, Erica L. & Casali, Gian Luca (2008) Ethics in emergency medical services – who cares? An exploratory analysis from Australia. Electronic Journal of Business Ethics and Organization Studies, 13(2), pp. 44-53.

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Due to the complexity, stressfulness and often the life threatening nature of tasks that ambulance professionals have to deal with every day, ethical decision making in Emergency Services is a daily challenge. An Australian Association of Ambulance Professionals undertook a project of research to identify the individual ethics profile of members and their perspective on organization ethics and ethical conflict to better understand apparent conflict in ethical values between members and their employer organization. Due to the exploratory nature of this study two types of data (quantitative and qualitative) were gathered through a self-administrated questionnaire of members and semi-structured interviews. Results indicate a gap between individual ethical decisionmaking approaches and organizational ethical decision-making in EMS. This has implications for EMS in how it maintains it organizational processes yet retains its professional staff. Further, managing the stress and conflict levels of staff may be important in order to ensure current standards of care are maintained.

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ID Code: 17126
Item Type: Journal Article
Refereed: Yes
Additional Information: The contents of this journal can be freely accessed online via the journal’s web page (see hypertext link).
Keywords: Ethics, Emergency Medical Services, Ambulance Professionals, Thematic Analysis, Qualitative Analysis
ISSN: 1239-2685
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Business and Management not elsewhere classified (150399)
Divisions: Current > Research Centres > Australian Centre for Business Research
Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2008 Business and Organization Ethics Network
Deposited On: 06 Jan 2009 03:12
Last Modified: 17 Apr 2012 22:25

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