Exploring diversity management in Australian organisations

French, Erica L., Strachan, Glenda, & Burgess, John (2008) Exploring diversity management in Australian organisations. In 16th Annual Conference of the International Employment Relations Association : Diversity and New Employment Relations, 29 June – 2 July 2008, Nijmegen, the Netherlands.

View at publisher


Diversity management recognises the differences across employees in terms of personal attributes. In organisations, the aim of equity and diversity strategies is to recognise and incorporate these differences into policies and practice to achieve equity outcomes or enhance business practices. Many Australian organisations, both public and private, proclaim on their websites that they have equity and diversity management strategies but the extent and type of these policies vary widely. The focus of this paper is an analysis of the different policy approaches within Australian organisations, and the drivers for these differing approaches. The article will examine the following key areas: 1) What is managing diversity (MD) and what are its origins in an Australian context? In particular, what factors are driving a MD approach by Australian organisations? 2) What is the national legislative and public policy (Australian) context in which equity and diversity policies are operating within organisations? The paper plots the trajectory of Australian approaches to equity and MD, including legislative approaches (anti-discrimination legislation and equal opportunity legislation) as well as non-legislated approaches. It examines the goals of the legislation and related policies and places them within the international policy context. 3) What are the benefits and drawbacks of the different legislative and policy prescriptions when implemented by organisations? The paper explores the range of approaches of MD, specifically discussing ‘productive diversity’ and ‘valuing diversity’ approaches. The paper concludes that the complexity of the legislated approach to equal opportunity through the equal by ‘sameness’ treatment and the equal by ‘difference’ treatment has resulted in a nebulous web of structures and policies. While individuals, groups and various stakeholders can swing between one approach and the other in order to meet their needs, the system and its rules and processes that have caused the disadvantage in the past remain the same. While the multiple implementations of different equity management strategies is increasingly recommended by Australian and British scholars, the results in Australia of a mixed approach are not particularly encouraging and with outcomes that vary across industries and organisations. For example, the reports required through the equal opportunity legislation indicate a variety of policy emphasis and various implementation strategies, with more than ten per cent of organisations doing nothing and a majority of large organisations concentrating on individualised work organisation strategies. The discussion draws on public documents and public policy, while recognising the insights gained by organisational reports and case studies of the MD programs of Australian organisations which have been conducted by the researchers.

Impact and interest:

Search Google Scholar™

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

1,348 since deposited on 09 Jan 2009
41 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 17189
Item Type: Conference Paper
Refereed: Yes
Additional Information: The contents of this paper can be freely accessed online via the conference's web page (see hypertext link).
Keywords: Gender, Diversity, Managing Diversity
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Industrial Relations (150306)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Human Resources Management (150305)
Divisions: Current > Research Centres > Australian Centre for Business Research
Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2008 [please consult the authors]
Deposited On: 09 Jan 2009 05:56
Last Modified: 10 Aug 2011 17:39

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page