Critical incident technique

Hughes, Hilary E. (2008) Critical incident technique. In Lipu, Suzanne, Williamson, Kirsty, & Lloyd, Annemaree (Eds.) Exploring methods in information literacy research. Centre for Infromation Studies, Charles Sturt University, Wagga Wagga, N.S.W., pp. 49-66.

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What are the key attributes of an effective IL educator? What difficulties do students encounter in using online information resources? These are the types of qualitative questions that Critical Incident Technique (CIT) is well suited to exploring. This chapter outlines the origins, ongoing development, implementation, advantages and disadvantages of Critical Incident Technique and its potential for information literacy research. I draw on my current research into international students' use of online information resources to demonstrate the application of CIT in an information literacy context.

Impact and interest:

13 citations in Scopus
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ID Code: 17545
Item Type: Book Chapter
Keywords: Information literacy, International students, Qualitative research, Research methods, Critical incident technique, HERN
ISBN: 9781876938611
Subjects: Australian and New Zealand Standard Research Classification > EDUCATION (130000) > CURRICULUM AND PEDAGOGY (130200)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > LIBRARY AND INFORMATION STUDIES (080700)
Divisions: Current > QUT Faculties and Divisions > Faculty of Education
Copyright Owner: Copyright 2007 Hilary E. Hughes
Copyright Statement: Posted with the permission of the copyright owner for your personal use only. No further distribution is permitted without permission of the copyright owner.
Deposited On: 09 Feb 2009 01:56
Last Modified: 07 Oct 2015 16:07

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