Relationship management in the Australian construction industry : a catalyst for cultural change

Jefferies, Marcus C., Rowlinson, Steve, & Cheung, Yan Ki Fiona (2006) Relationship management in the Australian construction industry : a catalyst for cultural change. In Dulaimi, M (Ed.) Joint International Conference on Construction Culture, Innovation and Management on Sustainable Development through Culture and Innovation, 26-29 November 2006, Dubai Knowledge Village, Dubai, UAE.

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Numerous studies have been undertaken in the area of construction procurement methods. Recent evidence shows that the construction industry requires cultural change in order to move away from traditional adversarial relationships into cooperative and collaborative relationships. There is also increasing concern and discussion on alternative procurement methods, drifting away from traditional procurement systems to those which are relationship-based. Relational contracting approaches have become more popular in recent years, and have appeared in common forms such as partnering, alliancing and relationship management contracts. This paper reports on a study of relationship management approaches in two public sector organisations in Queensland, Australia. The paper also presents the findings of a survey undertaken with a private organisation based on a no-dispute alliance contract which identifies the critical factors that influence the success of the alliance project.

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ID Code: 17873
Item Type: Conference Paper
Refereed: Yes
Additional Information: Yan Ki Fiona Cheung is the maiden name of Fiona Lamari
Keywords: alliance contracts, culture, public sector projects, relationship management, trust
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > BUILDING (120200) > Building Construction Management and Project Planning (120201)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Institutes > Institute for Sustainable Resources
Past > Schools > School of Urban Development
Copyright Owner: Copyright 2006 [please consult the authors]
Deposited On: 16 Feb 2009 23:47
Last Modified: 24 Mar 2014 01:44

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