Emotional interactions with portable devices in everyday contexts

Gomez, Rafael Ernesto, Popovic, Vesna, & Blackler, Alethea L. (2008) Emotional interactions with portable devices in everyday contexts. In Lawry, Simon & Wrigley, Cara (Eds.) Diversity and Innovation : Design Theme Postgraduate Student Conference, 10 September 2008, Queensland University of Technology, Brisbane.

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Emotions have, in recent years, been of great importance for the field of design both in research and in practice. An interesting and challenging area for investigation is people’s emotional interactions with portable interactive devices (PIDs). PIDs pose interesting challenges for designers because they are specifically designed to be transported and utilised across a variety of locations and social situations. They present new means of interacting with the world; allowing people to interact with entertainment, news, information and communicate with other people virtually anytime, anywhere.

This paper reports on a study in progress that explored people’s emotional experience with portable interactive devices over the first six months of use. The approach is based on activity theory, which is concerned with understanding the relation between people’s thoughts and awareness of their lives and the activities and actions performed in the real world. To study people’s experiences a triangulation methodology was applied. Participants were asked to capture their diverse experiences with portable entertainment/media devices (including mp3’s and PDAs) in a diary over the course of six months as well as participate in intermittent interviews and a co-discovery. The intent was to record their everyday experiences with these devices in a longitudinal and qualitative manner.

Initial findings indicate that people interact with these types of PIDs in an emotional way both at a personal level and a social level. Furthermore, analysis suggests that the overall emotional experience over the course of six months is related directly to the proportion of negative social interactions experienced over that period. It appears that this relationship does not exist with negative personal experiences. These initial findings are discussed within the context of other portable interactive devices including medical/health products. Finally the implications of the findings for future portable device design and future research directions for the study are outlined.

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ID Code: 17951
Item Type: Conference Paper
Refereed: No
Keywords: Design and Emotion, Experience Design, Portable Device Design, Emotional Experience
ISBN: 9781741072488
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Design
Copyright Owner: Copyright 2008 QUT and the authors
Deposited On: 18 Feb 2009 00:17
Last Modified: 04 Mar 2014 21:19

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