Towards a value-oriented approach to business process modelling

vom Brocke, Jan, Mendling, Jan, & Recker, Jan C. (2008) Towards a value-oriented approach to business process modelling. In Cordeiro, Jose & Filipe, Joaquim (Eds.) 10th International Conference on Enterprise Information Systems, 12-16 June 2008, Barcelona, Spain.

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To date, typical process modeling approaches put a strong emphasis on behavioral aspects of business operations. However, they often neglect value-related information. Yet, such information is of key importance to strategic decision-making, for instance in the context of process re-engineering. In this paper we propose a value-oriented approach to business process modeling that facilitates managerial decision-making in the context of process re-design based on concepts and metrics from financial and operations management

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ID Code: 18334
Item Type: Conference Paper
Refereed: Yes
Keywords: process re-engineering, value-orientation, process modeling, total cost of ownership, return on investment
ISBN: 978-989-8111-38-8
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Conceptual Modelling (080603)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2008 [please consult the authors]
Deposited On: 26 Feb 2009 01:08
Last Modified: 29 Feb 2012 13:48

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