Towards a value-oriented approach to business process modelling
vom Brocke, Jan , Mendling, Jan, & Recker, Jan C. (2008) Towards a value-oriented approach to business process modelling. In Cordeiro, Jose & Filipe, Joaquim (Eds.) 10th International Conference on Enterprise Information Systems, 12-16 June 2008, Barcelona, Spain.
To date, typical process modeling approaches put a strong emphasis on behavioral aspects of business operations. However, they often neglect value-related information. Yet, such information is of key importance to strategic decision-making, for instance in the context of process re-engineering. In this paper we propose a value-oriented approach to business process modeling that facilitates managerial decision-making in the context of process re-design based on concepts and metrics from financial and operations management
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|Item Type:||Conference Paper|
|Keywords:||process re-engineering, value-orientation, process modeling, total cost of ownership, return on investment|
|Subjects:||Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Conceptual Modelling (080603)|
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology|
|Copyright Owner:||Copyright 2008 [please consult the authors]|
|Deposited On:||26 Feb 2009 11:08|
|Last Modified:||29 Feb 2012 23:48|
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