Intuitive Use of Products

Blackler, Alethea L., Popovic, Vesna, & Mahar, Douglas P. (2002) Intuitive Use of Products. In Common Ground. Design Research Society International Conference 2002, 5-7 September 2002, London.

PDF (92kB)


The term "intuitive use" has been widely used with respect to various products and systems but has not yet been adequately defined. Through an extensive literature review, it was concluded that intuition is a cognitive process that utilises knowledge gained through prior experience. Intuitive use of products involves utilising knowledge gained through other products or experience(s). Therefore, products that people use intuitively should be those with features they have encountered before. A set of experiments with a digital camera was conducted to test the thesis. The results of these experiments support the thesis. It was found that prior knowledge of features or functions of the camera allowed participants to use those features intuitively, whereas unfamiliar features or functions had to be figured out, which was more time consuming and effortful.

Impact and interest:

Search Google Scholar™

Citation counts are sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

851 since deposited on 13 Oct 2005
27 in the past twelve months

Full-text downloads displays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 1879
Item Type: Conference Paper
Refereed: Yes
Additional Information: This paper was re-worked slightly and published in the Special Issue of Design Studies 24(6) at the request of the editor.
Additional URLs:
Keywords: human factors, industrial design, interaction design, interface design, intuitive use, usability
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Design History and Theory (120301)
Australian and New Zealand Standard Research Classification > PSYCHOLOGY AND COGNITIVE SCIENCES (170000)
Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Design Practice and Management not elsewhere classified (120399)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Current > QUT Faculties and Divisions > Faculty of Health
Copyright Owner: Copyright 2002 Design Research Society
Copyright Statement: Reproduced in accordance with the copyright policy of the publisher.
Deposited On: 13 Oct 2005 00:00
Last Modified: 09 Jun 2010 12:26

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page