Opportunities and constraints : the current struggle with BPMN

Recker, Jan C. (2010) Opportunities and constraints : the current struggle with BPMN. Business Process Management Journal, 16(1), pp. 181-201.

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Purpose: The Business Process Modeling Notation is an increasingly important standard for process modeling and has enjoyed high levels of attention in business practice. In this paper, experiences are shared from several research projects investigating the uptake and user acceptance of BPMN by analysts world-wide. This personal viewpoint offers a number of implications for BPM practice and seeks to stimulate and guide further research and other developments in this area.----- Design/methodology/approach: This article offers a personal viewpoint based on the experiences and findings gathered from survey research and interviews on the use of BPMN. While details on research execution are mostly omitted, references are provided to guide the interested reader to the methodology used in the original studies.----- Findings: First, statistics are provided on the usage of BPMN by process modelers world-wide. Amongst others, it is shown that the high interest in BPMN has created a massive demand for BPM education and training. Second, a number of usage problems related to the practice of process modeling with BPMN are described and suggestions are provided how organizations have developed workarounds for these problems. Third, it is suggested that BPMN is over-engineered and more insights into practical usage are needed for future development.----- Research limitations / implications: While being based on empirical research, a limitation of this paper is the lack of detail about research execution; however, references are provided. The paper offers a personal viewpoint on the state of current and future practice of process modeling and discusses a range of implications for future research. Practical implications – The paper describes a number of commonly encountered pitfalls when modeling processes with BPMN. It also provides directions for the organizational implementation and future development of process modeling as well as implications for various BPMN stakeholders.----- Originality/value: This viewpoint is derived from some of very few empirical studies on the usage of BPMN specifically and BPM standards generally.

Impact and interest:

134 citations in Scopus
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ID Code: 20316
Item Type: Journal Article
Refereed: Yes
Additional URLs:
Keywords: BPMN, Process Modelling, Survey, Interviews
DOI: 10.1108/14637151011018001
ISSN: 1463-7154
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Conceptual Modelling (080603)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Business and Management not elsewhere classified (150399)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2009 Emerald
Deposited On: 04 May 2009 23:28
Last Modified: 29 Feb 2012 14:29

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