Destination branding : analysing brand equity for Queensland’s coral coast

Pike, Steven D. (2008) Destination branding : analysing brand equity for Queensland’s coral coast. In CAUTHE 2008: Tourism and Hospitality Research, Training and Practice: Where the 'bloody hell' are we?, Griffith Business School, Gold Coast International Hotel, Gold Coast, pp. 653-669.

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Place branding has become a major focus of operations for destination marketing organisations (DMO) striving for differentiation in cluttered markets. The topic of destination branding has only received attention in the tourism literature since the late 1990s, and there has been relatively little research reported in relation to analyzing destination brand effectiveness. This paper reports an attempt to operationalise the concept of consumer-based brand equity (CBBE) for an emerging destination over two points in time. The purpose of the project was to track the effectiveness of the brand in 2007 against benchmarks that were established in a 2003 study at the commencement of a new destination brand campaign. For the destination of interest the CBBE model matched the new brand campaign objectives. Due to the common challenges faced by DMOs world wide, it is suggested CBBE provides destination marketers with a practical tool for evaluating brand performance over time.

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ID Code: 20466
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Destination Marketing, Destination Branding, Performance Measurement
ISBN: 978-1-921291-33-3
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > TOURISM (150600) > Tourism Marketing (150604)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Advertising, Marketing & Public Relations
Copyright Owner: Copyright 2008 [Please consult the author]
Deposited On: 14 May 2009 01:36
Last Modified: 27 Feb 2015 00:07

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