An ethnography of speech recognition

Kraal, Ben J., Dugdale, Anni, & Wagner, Michael (2004) An ethnography of speech recognition. In OZCHI 2004, 21-24 November 2004, Wollongong, New South Wales.


This short paper reports the preliminary findings of our ethnographic investigation into the use of commercial speech recognition technologies in real work places. We discuss how our ethnographies have shown that the usability of speech recognition is equally about the technology and the social environment in which it is used. We also discuss our method and its wider implications to areas other than speech recognition.

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ID Code: 21054
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Ethnography, Speech Recognition, Actor-network theory, Locales framework, Ubiquitous computing
ISBN: 1741280796
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > OTHER INFORMATION AND COMPUTING SCIENCES (089900) > Information and Computing Sciences not elsewhere classified (089999)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Design
Copyright Owner: Copyright 2004 [please consult the authors]
Copyright Statement: The authors assign to OZCHI and educational and non-profit institutions a non-exclusive licence to use this document for personal use and in courses of instruction provided that the article is used in full and this copyright statement is reproduced. The authors also grant a non-exclusive licence to OZCHI to publish this document in full in the Conference Papers and Proceedings. Those documents may be published on the World Wide Web, CD-ROM, in printed form, and on mirror sites on the World Wide Web. Any other useage is prohibited without the express permission of the authors
Deposited On: 10 Jun 2009 00:50
Last Modified: 29 Feb 2012 13:53

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