Improving the user interface of dictation software

Kraal, Ben J., Wagner, Michael, & Collings, Penny (2002) Improving the user interface of dictation software. In Bow, Catherine (Ed.) The Ninth Australian International Conference on Speech Science and Technology, 3-5 December 2002, Melbourne, Vic.

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Some research suggests that speech dictation software is hard for novices to use and recommends that it be adapted to their preferred interaction sytle. Older research into how novice users approach new software can provide insights into the preconceptions that novices have about all software and the ways in which dictation software can be redesigned to be aware of these preconceptions. The tendency of novice users to persist with spoken error correction illustrates that novices have an incorrect mental model of dicatation that is closely related to their existing mental model of typing. This paper suggests that dictation software should be redesigned to make clear the differences in use between typing and dictation

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ID Code: 21072
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Usability, Speech recognition
ISBN: 0958194602
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > OTHER INFORMATION AND COMPUTING SCIENCES (089900) > Information and Computing Sciences not elsewhere classified (089999)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Design
Copyright Owner: Copyright 2002 Australian Speech Science and Technology Association (Inc.)
Copyright Statement: This works is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without written permission from the Australian Speech Science and Technology Association (Inc.). Inquiries should be driected to the Secretary, Australian Speech Science and Technology Association, GPO Box 143, Canberra, ACT 2601, Australia
Deposited On: 10 Jun 2009 04:37
Last Modified: 10 Aug 2011 18:07

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