Reflective agile iterative design

Heyer, Clint & Brereton, Margot (2008) Reflective agile iterative design. In Social Interaction with Mundane Technologies Conference, 20-21 November 2008, Cambridge.

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In Sacks’ account of new technology adoption, new technologies do not transform the world, but rather they are “made at home in the world that has whatever organization it already has”. In this process of being made at home, use emerges and design understandings arise. A Reflective Agile Iterative Design (RAID)framework was employed to iteratively design a mobile social group communication technology which harnessed existing mundane technology such as instant messaging and SMS, and study its emergent use. The technology was “made at home” in peoples’ lives over time and led to small shifts in their communication and coordination patterns. RAID-style approaches are often glimpsed behind Web 2.0 sites and academia, although the style itself has received little direct attention in the academic literature. The approach is summed up as ‘learning about technology through living with it’ and is well suited to understanding and designing mundane technology with its fusion of the action research and agile development philosophies. The characteristics and challenges of designing using this approach are described.

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ID Code: 21077
Item Type: Conference Paper
Refereed: Yes
Additional URLs:
Keywords: Social software, Mobility, Web 2.0, Designing participation, Ubiquitous computing
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > DISTRIBUTED COMPUTING (080500) > Ubiquitous Computing (080504)
Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Digital and Interaction Design (120304)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Copyright Owner: Copyright 2008 [please consult the authors]
Deposited On: 10 Jun 2009 05:33
Last Modified: 01 Jul 2017 14:41

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