A capability maturity model for data acquisition and utilisation

Murphy, Glen D. & Chang, Artemis (2009) A capability maturity model for data acquisition and utilisation. In Proceeding of the International Conference of Maintenance Societies, 1-4 June 2009, Sydney.

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In this paper we adopt a capability maturity management (CMM) approach to the issue of data management and utilisation. Applying a CCM approach in conjunction with a newly developed engineering data typology allows engineering managers and practitioners a framework to assess the maturity of their data management processes and the extent to which they are utilizing the data within their organization. Used appropriately it may also help to identify areas requiring additional focus or resource investment to ensure not only data quality, but maximum data utilisation. Consistent with a CMM approach we identify 4 key outcomes with increasing levels of maturity that engineering asset organizations may wish to achieve as a result of acquiring engineering data. Further, we consider the types of data required in order to achieve those outcomes. Finally we consider the contextual factors at both an organizational and asset level, that may impact on the ability of an organization to achieve improvements in their data management maturity. In doing so we provide some indicators for engineering personnel as to under what conditions may an appropriate maturity level may be desired - depending on asset type, organizational strategy and risks associated with the asset class for example.

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ID Code: 21131
Item Type: Conference Paper
Refereed: Yes
Keywords: data quality, information management, capability maturity models
Subjects: Australian and New Zealand Standard Research Classification > ENGINEERING (090000) > INTERDISCIPLINARY ENGINEERING (091500) > Engineering Practice (091503)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Current > Research Centres > CRC Integrated Engineering Asset Management (CIEAM)
Current > Schools > School of Management
Copyright Owner: Copyright 2009 Asset Management Council of Australia
Deposited On: 12 Jun 2009 04:29
Last Modified: 29 Feb 2012 14:04

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