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The assessment of software quality from the user perspective: Evaluation of a GIS implementation

Huitfeldt, Bronwyn & Middleton, Michael R. (2001) The assessment of software quality from the user perspective: Evaluation of a GIS implementation. Journal of End User Computing, 13(1), pp. 3-11.

Abstract

Software quality analysis was carried out using the characteristics of functionality, reliability, usability, efficiency, maintainability and portability and their associated sub-characteristics that are defined in the national software quality standard AS/NZS 4216: 1994 [ISO/IEC 9126: 1991]. The research indicates that the Standard criteria are oriented towards IT maintenance staff rather than end users. Further criteria such as those relating to flexibility should be included for effective end user evaluation.

Impact and interest:

1 citations in Scopus
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ID Code: 2133
Item Type: Journal Article
Additional Information: For more information, please refer to the journal’s website (see link) or contact the author. Author contact details: m.middleton@qut.edu.au
Additional URLs:
Keywords: Software quality, Software standards, System evaluation, Geographic Information Systems, Information system implementation, ATSILCS (Aboriginal and Torres Strait Islander Land Claims System)
ISSN: 1546-5012
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > LIBRARY AND INFORMATION STUDIES (080700) > Information Retrieval and Web Search (080704)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > COMPUTER SOFTWARE (080300) > Computer Software not elsewhere classified (080399)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2001 Idea Group Inc.
Deposited On: 17 Oct 2005
Last Modified: 15 Jan 2009 16:45

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