Solution Building Approach To Telephone Counseling: Implication And Integration
Ee, Florence & Lowe, Roger D. (2005) Solution Building Approach To Telephone Counseling: Implication And Integration. In Counselling in Organisational and Community Development, 28-30 September, Kuching, Sarawak, Malaysia.
This paper describes a solution-focused approach in telephone counselling that can be used in conjunction with traditional telephone counselling approaches which focus on listening, reflecting feelings and contents. The solution focused approach may assist in educating and empowering clients by getting clients to do what they are already doing that is working, reconnect them to their resources, and encourage them to do something differently. This approach can increase the collaboration between the counsellor and client during a telephone counselling session.
Impact and interest:
Citation countsare sourced monthly fromand citation databases.
These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.
Citations counts from theindexing service can be viewed at the linked Google Scholar™ search.
Full-text downloadsdisplays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.
|Item Type:||Conference Paper|
|Keywords:||Telephone counselling, Solution Focused Therapy, listening, reflecting|
|Subjects:||Australian and New Zealand Standard Research Classification > PSYCHOLOGY AND COGNITIVE SCIENCES (170000) > PSYCHOLOGY (170100) > Health Clinical and Counselling Psychology (170106)|
|Divisions:||Current > QUT Faculties and Divisions > Faculty of Health|
Current > Institutes > Institute of Health and Biomedical Innovation
|Copyright Owner:||Copyright 2005 (please consult author)|
|Deposited On:||31 Oct 2005|
|Last Modified:||09 Jun 2010 22:27|
Repository Staff Only: item control page