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Knowledge Sharing within IT Projects

Ford, Marilyn & Jewels, Tony (2006) Knowledge Sharing within IT Projects. In Davis, A (Ed.) eProceedings of the Inaugural (First) International Research Workshop on Information Technology Project Management, 9 December 2006, United States of America, Wisconsin, Milwaukee.

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Abstract

Even though today’s corporations recognize that they need to understand modern project management techniques (Schwalbe, 2002, p2), many researchers continue to provide evidence of poor IT project success. With Kotnour, (2000) finding that project performance is positively associated with project knowledge, a better understanding of how to effectively manage knowledge in IT projects should have considerable practical significance for increasing the chances of project success. Using a combined qualitative/quantitative method of data collection in multiple case studies spanning four continents, and comprising a variety of organizational types, the focus of this current research centered on the question of why individuals working within IT project teams might be motivated towards, or inhibited from, sharing their knowledge and experience in their activities, procedures, and processes. The research concluded with the development of a new theoretical model of knowledge sharing behavior, ‘The Alignment Model of Motivational Focus’. This model suggests that an individual’s propensity to share knowledge and experience is a function of perceived personal benefits and costs associated with the activity, balanced against the individual’s alignment to a group of ‘institutional’ factors. These factors are identified as alignments to the project team, to the organization, and dependent on the circumstances, to either the professional discipline or community of practice, to which the individual belongs.

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ID Code: 24051
Item Type: Conference Paper
Keywords: Knowledge Sharing, Project Management, Case Study, Quantitative Analysis
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Deposited On: 18 Jun 2009 00:20
Last Modified: 23 Apr 2012 15:32

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