A Tale of Two City Call-Centres
Schefe, Neville & Timbrell, Gregory (2004) A Tale of Two City Call-Centres. In Elliot,, Williams,, Williams,, & Pollard, (Eds.) Proceedings 15th Annual Australasian Conference on Information Systems ACIS2004, 1-3 December 2004, Hobart,Tasmania.
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|Item Type:||Conference Paper|
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology|
|Deposited On:||18 Jun 2009 00:24|
|Last Modified:||29 Feb 2012 23:07|
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