Understanding the Main Phases of Developing a Maturity Assessment Model
De Bruin, Tonia, Freeze, Ronald, Kaulkarni, Uday, & Rosemann, Michael (2005) Understanding the Main Phases of Developing a Maturity Assessment Model. In Campbell, B, Underwood, J, & Bunker, D (Eds.) Australasian Conference on Information Systems (ACIS), November 30 - December 2 2005, Australia, New South Wales, Sydney.
Practitioners and academics have developed numerous maturity models for many domains in order to measure competency. These initiatives have often been influenced by the Capability Maturity Model. However, an accumulative effort has not been made to generalize the phases of developing a maturity model in any domain. This paper proposes such a methodology and outlines the main phases of generic model development. The proposed methodology is illustrated with the help of examples from two advanced maturity models in the domains of Business Process Management and Knowledge Management.
Impact and interest:
Citation countsare sourced monthly fromand citation databases.
These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.
Citations counts from theindexing service can be viewed at the linked Google Scholar™ search.
Full-text downloadsdisplays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.
|Item Type:||Conference Paper|
|Keywords:||Business Process Management, Knowledge Management, Maturity Model, CMM, Design Methodology|
|Subjects:||Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Information Systems Management (080609)|
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology|
|Deposited On:||18 Jun 2009 00:58|
|Last Modified:||01 Mar 2012 10:07|
Repository Staff Only: item control page