A maintenance-data-model of enterprise resource planning

Ng, Celeste See Pui, Gable, Guy, & Chan, Taizan (2001) A maintenance-data-model of enterprise resource planning. In ACIS 2001 Proceedings, Southern Cross University, Coffs Harbour, NSW, pp. 483-492.

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Two distinct maintenance-data-models are studied: a government Enterprise Resource Planning (ERP) maintenance-data-model, and the Software Engineering Industries (SEI) maintenance-data-model. The objective is to: (i) determine whether the SEI maintenance-data-model is sufficient in the context of ERP (by comparing with an ERP case), (ii) identify whether the ERP maintenance-data-model in this study has adequately captured the essential and common maintenance attributes (by comparing with the SEI), and (iii) proposed a new ERP maintenance-data-model as necessary. Our findings suggest that: (i) there are variations to the SEI model in an ERP-context, and (ii) there are rooms for improvements in our ERP case’s maintenance-data-model. Thus, a new ERP maintenance-data-model capturing the fundamental ERP maintenance attributes is proposed. This model is imperative for: (i) enhancing the reporting and visibility of maintenance activities, (ii) monitoring of the maintenance problems, resolutions and performance, and (iii) helping maintenance manager to better manage maintenance activities and make well-informed maintenance decisions.

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ID Code: 25602
Item Type: Conference Paper
Refereed: Yes
ISBN: 186384483X
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2001 ACIS
Deposited On: 17 Jun 2009 15:18
Last Modified: 16 Apr 2015 03:13

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