Business process modeling : current issues and future challenges

Indulska, Marta, Recker, Jan C., Rosemann, Michael, & Green, Peter (2009) Business process modeling : current issues and future challenges. Lecture Notes in Computer Science, 5565, pp. 501-514.

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Business process modeling has undoubtedly emerged as a popular and relevant practice in Information Systems. Despite being an actively researched field, anecdotal evidence and experiences suggest that the focus of the research community is not always well aligned with the needs of industry. The main aim of this paper is, accordingly, to explore the current issues and the future challenges in business process modeling, as perceived by three key stakeholder groups (academics, practitioners, and tool vendors). We present the results of a global Delphi study with these three groups of stakeholders, and discuss the findings and their implications for research and practice. Our findings suggest that the critical areas of concern are standardization of modeling approaches, identification of the value proposition of business process modeling, and model-driven process execution. These areas are also expected to persist as business process modeling roadblocks in the future.

Impact and interest:

96 citations in Scopus
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53 citations in Web of Science®

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ID Code: 26020
Item Type: Journal Article
Refereed: Yes
Keywords: business process modeling, Delphi study, issues, challenges
DOI: 10.1007/978-3-642-02144-2_39
ISBN: 9783642021435
ISSN: 1611-3349
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Conceptual Modelling (080603)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Business and Management not elsewhere classified (150399)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > School of Information Systems
Copyright Owner: Copyright 2009 Springer
Deposited On: 30 Jun 2009 23:17
Last Modified: 18 Jul 2014 01:03

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