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Springboards into design : exploring multiple representations of interaction in a dental surgery

Campbell, Brett, Cederman-Haysom, Tim, Donovan, Jared, & Brereton, Margot (2003) Springboards into design : exploring multiple representations of interaction in a dental surgery. In Viller, Stephen & Wyeth, Peta (Eds.) 2003 Australasian Computer Human Interaction Conference, 26 - 28 November 2003, Brisbane, Queensland,.

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Abstract

This paper demonstrates that in order to understand and design for interactions in complex work environments, a variety of representational artefacts must be developed and employed. A study was undertaken to explore the design of better interaction technologies to support patient record keeping in a dental surgery. The domain chosen is a challenging real context that exhibits problems that could potentially be solved by ubiquitous computing and multi-modal interaction technologies. Both transient and durable representations were used to develop design understandings. We describe the representations, the kinds of insights developed from the representations and the way that the multiple representations interact and carry forward in the design process.

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ID Code: 26048
Item Type: Conference Paper
Keywords: Interaction design, participatory design, representation, ubiquitous computing, multi-modal interaction, video card game
ISBN: 1864997389
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > COMPUTER SOFTWARE (080300) > Computer Software not elsewhere classified (080399)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > DISTRIBUTED COMPUTING (080500) > Ubiquitous Computing (080504)
Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Digital and Interaction Design (120304)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Current > QUT Faculties and Divisions > Creative Industries Faculty
Past > Schools > School of Design
Copyright Owner: Copyright 2003 University of Queensland
Deposited On: 01 Jul 2009 12:26
Last Modified: 25 Jan 2013 12:47

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