QUT ePrints

Socialising across channels : group multichannel communication

Heyer, Clint & Brereton, Margot (2006) Socialising across channels : group multichannel communication. In Kjeldskov, Jesper & Paay, Jeni (Eds.) OzCHI 2006 Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments, 20 - 24 November 2006, Australia, New South Wales, Sydney.

View at publisher

Abstract

People increasingly communicate over multiple channels, such as SMS, email and IM. Choosing the channel for interaction is typically a considered action and shapes the message itself. In order to explore how people make sense of communication mediums and more generally, social group behaviour, we developed a multichannel communication prototype. Preliminary results indicate that multichannel communication was considered very useful in the group context even considering the increased quantity of messages while it was little used for person-to-person interaction.

Impact and interest:

0 citations in Scopus
Search Google Scholar™

Citation countsare sourced monthly from Scopus and Web of Science® citation databases.

These databases contain citations from different subsets of available publications and different time periods and thus the citation count from each is usually different. Some works are not in either database and no count is displayed. Scopus includes citations from articles published in 1996 onwards, and Web of Science® generally from 1980 onwards.

Citations counts from the Google Scholar™ indexing service can be viewed at the linked Google Scholar™ search.

Full-text downloads:

111 since deposited on 01 Jul 2009
29 in the past twelve months

Full-text downloadsdisplays the total number of times this work’s files (e.g., a PDF) have been downloaded from QUT ePrints as well as the number of downloads in the previous 365 days. The count includes downloads for all files if a work has more than one.

ID Code: 26062
Item Type: Conference Paper
Keywords: Multichannel communication, Group social communication
ISBN: 1-59593-545-2
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Digital and Interaction Design (120304)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Design
Copyright Owner: Copyright the author(s) and CHISIG
Deposited On: 01 Jul 2009 11:37
Last Modified: 29 Feb 2012 23:53

Export: EndNote | Dublin Core | BibTeX

Repository Staff Only: item control page