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A participatory design agenda for ubiquitous computing : a case study in dental practice

Cederman-Haysom, Tim & Brereton, Margot (2006) A participatory design agenda for ubiquitous computing : a case study in dental practice. In 9th Participatory Design Conference 2006, 1 - 5 August 2006, Trento, Italy.

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Abstract

This paper reflects upon our attempts to bring a participatory design approach to design research into interfaces that better support dental practice. The project brought together design researchers, general and specialist dental practitioners, the CEO of a dental software company and, to a limited extent, dental patients. We explored the potential for deployment of speech and gesture technologies in the challenging and authentic context of dental practices. The paper describes the various motivations behind the project, the negotiation of access and the development of the participant relationships as seen from the researchers' perspectives. Conducting participatory design sessions with busy professionals demands preparation, improvisation, and clarity of purpose. The paper describes how we identified what went well and when to shift tactics. The contribution of the paper is in its description of what we learned in bringing participatory design principles to a project that spanned technical research interests, commercial objectives and placing demands upon the time of skilled professionals.

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ID Code: 26081
Item Type: Conference Paper
Keywords: User-centred design, participatory design, interaction design, ubiquitous computing, speech recognition, gesture recognition, multimodal interfaces, busy professionals
DOI: 10.1145/1147261.1147264
ISBN: 159593460x
Subjects: Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > DESIGN PRACTICE AND MANAGEMENT (120300) > Digital and Interaction Design (120304)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Design
Copyright Owner: Copyright 2006 Association for Computing Machinery (ACM)
Copyright Statement: This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published @ dx.doi.org/10.1145/1147261.1147264
Deposited On: 02 Jul 2009 14:34
Last Modified: 29 Feb 2012 23:53

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