Bridging the gap between citizens and local authorities via e-government

Yigitcanlar, Tan (2003) Bridging the gap between citizens and local authorities via e-government. In Symposium on E-government: Opportunities and Challenges 2003, 10 - 12 May 2003, Muscat, Sultanate of Oman.

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Among the many promises of the digital revolution is its potential to strengthen social equality and make governments more responsive to the needs of their citizens. E-government is the use of information and communications technologies (ICTs) to transform governments by making them more accessible, effective, accountable, and making the most of the new technologies to deliver better quality and more accessible public services. This paper provides an overview of recent literature addressing e-government issues, and includes a discussion of its implications at the municipal level. It also covers Australian experiences in establishing and managing e-government services.

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ID Code: 26226
Item Type: Conference Paper
Refereed: Yes
Keywords: e-government, information and communication technologies, ICTs, Australia, digital divide, infrastructure development, law and public policy, e-participation
Subjects: Australian and New Zealand Standard Research Classification > BUILT ENVIRONMENT AND DESIGN (120000) > URBAN AND REGIONAL PLANNING (120500) > Urban Analysis and Development (120507)
Divisions: Past > QUT Faculties & Divisions > Faculty of Built Environment and Engineering
Past > Schools > School of Urban Development
Copyright Owner: Copyright 2003 contact the author.
Deposited On: 21 Jul 2009 03:27
Last Modified: 01 Sep 2010 15:54

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