Business and software service lifecycle management
Kohlborn, Thomas, Korthaus, Axel, & Rosemann, Michael (2009) Business and software service lifecycle management. In EDOC 2009 : 13th International Conference on Enterprise Computing, 1 - 4 September 2009, Auckland, New Zealand.
Although the service-oriented paradigm has been well established in the technical domain for quite some time now, service governance is still considered a research gap. To ensure adequate governance, there is a necessity to manage services as first-class assets throughout the lifecycle. Now that the concept of ser-vice-orientation is also increasingly applied on the business level to structure an organisation’s capabili-ties, the problem has become an even bigger chal-lenge. This paper presents a generic business and software service lifecycle and aligns it with the com-mon management layers in organisations. Using ser-vice analysis as an example, it moreover illustrates how activities in the service lifecycle may vary on lower levels of granularity depending on the focus on business or software services.
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|Item Type:||Conference Paper|
|Divisions:||Past > QUT Faculties & Divisions > Faculty of Science and Technology
Past > Schools > School of Information Systems
|Copyright Owner:||Copyright 2009 please contact the authors|
|Deposited On:||18 Jan 2010 05:01|
|Last Modified:||29 Feb 2012 14:13|
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