Performance Indicators and Efficiency Measurement in Public Libraries

Worthington, Andrew C. (1999) Performance Indicators and Efficiency Measurement in Public Libraries. Australian Economic Review, 32(1), pp. 31-42.

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A sample of one hundred and sixty-eight New South Wales local government libraries is used to analyse the efficiency measures derived from the non-parametric technique of data envelopment analysis. Depending upon the assumptions employed, 9.5 percent of local governments were judged to be overall technically efficient in the provision of library services, 47.6 percent as pure technically efficient, and 10.1 percent as scale efficient. The study also analyses the posited linkages between comparative performance indicators, productive performance and nondiscretionary environmental factors under these different model formulations. The results indicate that the presence of exogenous factors and scale effects account for a major portion of the differences in observed efficiency between different groups of local governments.

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ID Code: 2683
Item Type: Journal Article
Refereed: Yes
Keywords: Technical and scale eficiency, libraries, local government
DOI: 10.1111/1467-8462.00091
ISSN: 0004-9018
Subjects: Australian and New Zealand Standard Research Classification > ECONOMICS (140000) > APPLIED ECONOMICS (140200) > Public Economics- Taxation and Revenue (140215)
Australian and New Zealand Standard Research Classification > ECONOMICS (140000) > ECONOMETRICS (140300) > Econometrics not elsewhere classified (140399)
Australian and New Zealand Standard Research Classification > LANGUAGES COMMUNICATION AND CULTURE (200000) > OTHER LANGUAGE COMMUNICATION AND CULTURE (209900) > Language Communication and Culture not elsewhere classified (209999)
Divisions: Current > QUT Faculties and Divisions > QUT Business School
Copyright Owner: Copyright 1999 Blackwell Publishing
Copyright Statement: The definitive version is available at
Deposited On: 23 Nov 2005 00:00
Last Modified: 05 Jan 2011 13:26

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