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Be careful what you ask for : how inquiry strategy influences readiness mode

Sekerka, Leslie E., Zolin, Roxanne, & Smith , J. Goosby (2009) Be careful what you ask for : how inquiry strategy influences readiness mode. Organization Management Journal, 6(2), pp. 106-122.

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Abstract

Much has been written about affecting change in the workplace, including how to help employees prepare for the process. However, little is known about how participation influences employees' emotions and attitudes at the start of an intervention. By qualitatively analyzing conversations that were triggered by an organizational change effort, we explored how different inquiry strategies influence readiness for change. We examined four inquiry strategies by combining strength or deficit frames with individual or organizational focus. Distinctive conversational patterns emerged within each strategy, which we believe influence peoples' change readiness. In this article we present four readiness modes to describe these patterns and conclude with implications for managers who seek to shape their change efforts more effectively.

Impact and interest:

1 citations in Scopus
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ID Code: 26954
Item Type: Journal Article
Keywords: Organizational Development and Change, Change Management, Positive Organizational Scholarship, Readiness for Change
DOI: 10.1057/omj.2009.15
ISSN: 1541-6518
Subjects: Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisation and Management Theory (150310)
Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Organisational Planning and Management (150312)
Divisions: Current > Research Centres > Australian Centre for Business Research
Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
Copyright Owner: Copyright 2009 Palgrave Macmillan
Copyright Statement: This is a pre-print of an article published in Organization Management Journal. The definitive publisher-authenticated version "Be careful what you ask for : how inquiry strategy influences readiness mode"is available online at: http://www.palgrave-journals.com/omj/journal/v6/n2/abs/omj200915a.html
Deposited On: 26 Aug 2009 10:24
Last Modified: 29 Feb 2012 23:55

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