Staking a claim : the role of stakeholders in government
Beach, Sandra, Brown, Kerry A., & Keast, Robyn L. (2009) Staking a claim : the role of stakeholders in government. In 13th International Research Society for Public Management Conference (IRSPM XIII), 6–8 April 2009, Copenhagen Business School, Fredericksberg.
The stakeholder approach which emerged under the auspices of new public management has
been in use in public agencies for the past 25 years. However it remains a difficult and
demanding task for agencies to determine who their stakeholders are and how to optimise
interactions with them.
This paper will examine how government agencies identify, classify and engage with
stakeholders who have competing demands, differing access to resources and the ability to exert
political pressure. To do this, the stakeholder approaches of nine agencies at three levels of
government in Queensland were studied.
The contribution of this paper is the development of a Stakeholder Classification Model for
Public Agencies which could be used to create more focused and relevant stakeholder
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|Item Type:||Conference Paper|
|Additional Information:||The contents of this paper can be freely accessed online via the conference's web page (see Official URL).|
|Keywords:||Stakeholders, Public Administration, Public Sector Management|
|Subjects:||Australian and New Zealand Standard Research Classification > COMMERCE MANAGEMENT TOURISM AND SERVICES (150000) > BUSINESS AND MANAGEMENT (150300) > Corporate Governance and Stakeholder Engagement (150303)|
Australian and New Zealand Standard Research Classification > STUDIES IN HUMAN SOCIETY (160000) > POLICY AND ADMINISTRATION (160500) > Public Administration (160509)
|Divisions:||Current > Research Centres > Australian Centre for Business Research|
Current > QUT Faculties and Divisions > QUT Business School
Current > Schools > School of Management
|Copyright Owner:||Copyright 2009 [please consult the authors]|
|Deposited On:||27 Aug 2009 10:09|
|Last Modified:||05 Jan 2011 23:53|
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